All orders ship within 2 business days. Orders placed after 11am MST on Friday will ship out the following business day. Orders are shipped via UPS or USPS depending on size, weight, and location.
No returns are allowed on grocery items. However, if you are not completely satisfied with you order, Ona Treats has a 100% money back guarantee on orders placed on our website within 30 days of purchase. T-shirts or other non-food merchandise can be returned if it is returned in its original packaging and unused.